BPF 2.0 on tracks

You are here


BPF continues and intensifies its modernization while implementing PPM - Process Performance Management -, a tool for Process Intelligence which makes it possible to daily analyze the performance of our processes by activity, to improve them and finally to increase their efficiency.


In the scope of the BPF quality system and its approach of excellence, three activities, Collection, Retail Acceptance and  Dealer Financing developed PPM and already registered significative results.


PPM allows moreover one effective and joint monitoring of the activities in the scope of the co-operation between Banque PSA Finance and Santander Consumer Finance.


To know more, Frantz KRAUTTER - RH BPF -, Lydie CICHOWLAS - transverse Coordination of the processes - and Alain BIZIEN - architect of process - explain us the PPM tool : click HERE